Services

 

Architecture Services

We help design, establish, operate and mature architecture organizations.

• Designing, Establishing and Executing Enterprise Architecture:
  • Enterprise Policies, Standards, Best Practices and Guidelines
  • Designing and Establishing Architecture Operating Models
  • Documenting Enterprise Models, Patterns & Reference Documents
  • Establishing Enterprise Inventories
  • Enterprise Knowledge Management
  • Vendor Questionnaires & Comparison Analysis
  • Designing and Establishing Architecture Operating Models
  • Designing and Establishing Architecture Services & Service Catalogs
  • Defining and Establishing Architecture Review Boards (ARBs)
  • Defining and Establishing Architecture Communities of Practice (ACoPs)
  • Defining and establishing Solutions Architecture Frameworks (SAFs)
  • Reusable architecture templates
• Business Architecture
  • Business Domain Architecture
  • Enterprise and Domain-specific Capability Models
  • Process Models
• Solutions Architecture
  • Solutions Architecture Frameworks (SAFs) with Templates for Current & Target/Future State
• Data & Information Architecture
  • Data Governance Operating Models
  • Master Data Management (MDM) and Reference Data Management (RDM)
  • Enterprise Glossaries
  • Data Domain Inventories/Catalogs
  • Data Dictionaries
  • Entity and Relationship Models
  • Data and Information Flow Models/Diagrams
• Security Architecture
  • Security Threat Models
  • Security Patterns

(See below for related documents.)

 

Knowledge Management & Technical Writing Services

We offer a broad range of knowledge management and technical writing and content management services that cover many enterprise documentation and knowledge-sharing needs, including but not limited to:

Establishing and Operating Communities of Practice (CoPs)

• Defining and Establishing CoPs
• CoP Operating Models
• CoP Tools & Technologies
• CoP Knowledge Capture & Sharing

Enterprise Search & Content Management Services

• Design of Intelligent Enterprise and Domain-specific Search Solutions
• Web Internet and Intranet Content Development and Management (using tools like Confluence, Sharepoint, Wikis, ServiceNow, Salesforce and others)

Developing Dictionaries, Glossaries, Inventories, Taxonomies and Ontologies

• Enterprise and Domain-specific Glossaries of Terms and Phrases
• Data and Information Dictionaries
• Inventories
  • Application/System Inventories
  • Technology Inventories
  • Data/Information Inventories
• Capability Inventories
• Enterprise and Domain-specific Taxonomies and Ontologies for website and application navigation, product & service catalogs, and enterprise search

SDLC Initiation Phase Documents

• Ideation Documentation
• Business Plans
• Business Impact Analysis (BIA) Documents

SDLC Research Phase Documents

• Research Proposals
• Research Plans
• Proof of Concept (PoC) Documents
• UI/UX Wire Frames
• Research Outcome and Evidence Reports
• Research White Papers

SDLC Project Planning Phase Documents

• Program/Project Management Documents
  • Project Proposal and Scope Documents (Including ROI Analysis, Break Even Points, etc.)
  • Project Risk Analysis Grids and Summaries
  • Program Roadmaps
  • Project Plans
  • Retrospectives / Lessons Learned
• Backlog documentation w/ work prioritization

SDLC Requirements Phase Documents

• Current and Target/Future State Process Documents
  • Process Model Diagrams
  • Flow Diagrams
  • Process Descriptive Documents
• Functional and Nonfunctional Requirements Documents
• Requirements Traceability Matrices/Matrixes

SDLC Design Phase Documents

• Current and Target/Future State Architecture Documents
  • Architecture Operating Models
    • Communities of Practice Documents for improving Enterprise & Domain-specific Knowledge Management
  • Architecture Service Documentation
  • Enterprise Policies, Standards, Best Practices, and Guidelines
  • Architecture Reference Books (ARBs):
    • Conceptual, Logical & Physical Architecture Documents
  • Enterprise & Domain-specific Roadmaps
  • Business and IT Capability Models
  • Data Models & Data Flow Diagrams
  • RACI Matrices/Matrixes
  • Architecture Risk Documents
  • SWOT Analysis
  • Vendor Questionnaires
  • Vendor Comparison Documents
• System/Platform/Application Design & Configuration Documents
• Environment Design & Configuration Documents

SDLC Build/Execution/Implementation Phase Documents

• Configuration & Build Specifications
• Deployment and Instantiation Specifications
• Application Programming/Procedural Interface (API) Documents

SDLC Testing/Validation Phase Documents

Covering a wide variety of testing areas, including but not limited to Unit Testing, Systems Integration Testing (SIT), User Acceptance Testing (UAT), Performance Testing, Production Smoke Testing, and Penetration Testing.

• Test Plans
• Test Scripts
• Test Outcome and Evidence Documents
• Test Automation Documents

SDLC Training and Release Preparation Phase

• Product & Service Marketing Content
• Product & Service Manuals
  • User Documents
  • Reference Documents
  • API & SDK Documents
• Administrative Support Documents
• Standard Operating Procedure (SOP) Documents
• End User Training Documents
• Administrator Training Documents
• Support Training Documents
• Product White Papers
• Hyper-care Documents
• Business and Technical Runbooks

SDLC Production Phase Documents

• Change Management Requests and Documents
• Deployment Documents
• Smoke Testing Documents
• Incident & Problem Management Documents
• Bug/Defect Logs and Reports

(Creation of reusable enterprise templates for all of the above.)

 

Education and Training Services

We offer a wide range of training development and delivery services.  Areas include but are not limited to:

• Enterprise Architecture
• Solutions Architecture
• Business Architecture
• Data Architecture
• Technology Architecture
• Any and all areas of SDLC (Waterfall and Agile)